SHIPPING

All of our Potion Kitchen products are shipped to you from the heart of Beirut via a secure, tracked shipping method. We offer free shipping on all orders to United Arab Emirates (UAE), Saudi Arabia (KSA), Kuwait, Qatar and Bahrain then for other countries shipping cost will be calculated on checkout.

Kindly note that we do not ship to P.O. boxes, please provide a physical address. 

The order will be delivered in 2-5 business days.

Once the order is placed, the user will be provided with a Tracking Number and the status of the order will be communicated via E-mail. For further information, kindly contact us on +961 81 744 981 or via E-mail on hello@potionkitchen.com

 

RETURN

Thank you for shopping at Potion Kitchen!

We hope that you love your Potion Kitchen products as much as we do. However, if for any reason you wish to return your order within 14 days of receipt, we offer a full refund* if the products meets the following conditions:

  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • The product/purchase made is not on sale or special promotion

Please arrange a return shipment to the below address using a carrier of your choice. We regret that you must bear the return shipping costs, which are non-refundable. Make sure to get a tracking number and share it with us on +961 81 744 981 or via E-mail on hello@potionkitchen.com.

Kindly note that Potion Kitchen is not responsible of the package until it reaches our atelier located in Sami el Solh.

Address: Sami el Soloh - Saint Lourdes St. - Richani Bldg. – Beirut - Lebanon.

For further information, please contact us on +961 81 744 981 or via E-mail on hello@potionkitchen.com

*In case you benefit from free delivery through potionkitchen.com, please note the delivery cost will be deducted from the full amount to be refunded.

 

PAYMENT

To make sure buyers are fully protected, transactions are only allowed in USD via MasterCard, Visa Card, American Express, Knet, Benefit, Mada and Sadad.