Where can I buy Potion Kitchen products?
Potion Kitchen products are available on our website, click here for the full selection.
Which countries do you ship to?
International: We ship worldwide, if you live in Lebanon kindly visit https://potionkitchen.com/.
How long will it take to receive my order?
Please note that the approximate shipping duration varies from 2-5 business days.
For further information kindly consult the Shipping & Returns page.
Can I return my order?
Yes, you can return your Potion Kitchen products, if they meet the conditions, within 14 days after the shipment arrival date. For further instructions please consult the Shipping & Returns page.
I think my package is lost, what do I do?
We always strive to provide the best possible service. In case your package was lost or you received it damaged please reach out to us on +961 81 744 981 or via E-mail on firstname.lastname@example.org so we can help you as soon as possible.
Do you offer any discounts or promotions?
All discounts/promotions are announced via our social media channels and newsletter. Please subscribe to our newsletter if you haven't already so that you can be kept up to date and receive subscriber exclusive deals.
For further information, kindly contact us on +961 81 744 981 or via E-mail on email@example.com
Do you offer free shipping ?
All of our Potion Kitchen products are shipped to you from the heart of Beirut via a secure, tracked shipping method. We offer free shipping on all orders to United Arab Emirates (UAE), Saudi Arabia (KSA), Kuwait, Qatar and Bahrain then for other countries shipping cost will be calculated on checkout.
Which payments method do you accept?
We accept the following payment methods:
MasterCard, Visa Card, American Express, Knet, Benefit, Mada and Sadad
How long does it take to receive my refund?
Depending on your bank account it may take up to 14 days to receive your refund. You will receive the payment back on the account that you also paid from. Kindly note that we will refund your payment once we receive the products and make sure they are in good conditions.
Can I modify or cancel my order after it has been confirmed?
If before receiving your order you choose to edit or cancel it, simply email us at firstname.lastname@example.org and we will do our best to edit/cancel your order providing your items have not yet been dispatched. However, if your order has already been dispatched, it cannot be edited or cancelled.